Public (HSE)

Ballyshannon Community Hospital

College Street, Ballyshannon, F94 DR40

Call 071 911 4001

Fair Deal weekly price

€2,239

HSE cost of care, from 1 September 2026

Registered beds

HIQA maximum occupancy

Registered until

17 December 2026

Current registration since 18 December 2023

Inspection score

91/ 100

Strong inspection record

Improving

Ranked 4 of 21 scored homes in Co. Donegal · 3 of 5 within 25 km

Leadership and management86

Quality and safety of care95

What went into the score

11 February 2026 · counts 50%8 of 9 compliant · 96
21 February 2025 · counts 30%2 not compliant · 10 of 14 compliant · 82
10 July 2024 · counts 20%1 not compliant · 14 of 16 compliant · 92

Fair Deal price is 76% above the Co. Donegal median of €1,275 a week.

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Ballyshannon Community Hospital is a well-run nursing home with 52 residents on the day of inspection. Residents are well cared for, feel safe, and have their choices and dignity respected. The home is clean, bright, and comfortable with single and twin en-suite rooms. Staff are kind, knowledgeable, and provide person-centred care. There are plenty of activities and opportunities for socialising. The management team is strong and ensures good safeguarding practices, though the complaints process needs improvement.

Long-term care
Dementia care
Palliative care
Mental health

What inspectors liked

Residents feel safe and well cared for with respectful and kind staff.
The home is clean, bright, and well-maintained with en-suite single and twin rooms.
There is a strong management team with clear accountability and good communication.
Staff are trained in safeguarding and provide person-centred care respecting residents' rights.
A good range of activities and social opportunities are available, including outings and live music sessions.

What needed to improve

The complaints process is not fully compliant; complainants are not always informed in writing about the outcome of their complaints.

What residents said

“it's a great place, I have nothing to complain about”
“I am as happy as the day is long, I want for nothing”
“if I was at home I would be on my own, I feel much safer here”
“I can do my own thing, staff are respectful”
“life is good, really and truly”

Staffing: There is at least one registered nurse on duty at all times supported by care assistants. Staffing levels and skill mix are appropriate to meet residents' needs and ensure their safety. Staff receive relevant training and supervision.
Activities: There is a schedule of daily activities including knitting, exercises, and live music sessions streamed to communal areas and bedrooms. Residents are supported to participate as much as they wish and encouraged to go on outings with family and friends.
Food: Residents have a choice of meals from a daily updated menu. Snacks and refreshments are available throughout the day. Meals can be taken in dining rooms or in residents' bedrooms with appropriate assistance provided.
Dementia: Has a dedicated dementia unit. There is an 8-bed dementia-specific unit called Haven Unit designed to meet the needs of residents with dementia. On the day of inspection, it was empty. Residents with dementia have person-centred care plans and staff are trained to support responsive behaviours.

Summarised by AI from the HIQA report of 11 February 2026. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

11 February 2026
Unannounced inspection · published May 2026
8 compliant1 mostly
ShowHide
Leadership and management
StaffingCompliant
Training and staff developmentCompliant
Governance and managementCompliant
Complaints procedureLow risk · fix by 31 March 2026Mostly
Quality and safety of care
Individual assessment and care planCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
PremisesCompliant
Read the full HIQA report (PDF)
21 February 2025
Unannounced inspection · published Jul 2025
10 compliant2 mostly2 not compliant
ShowHide
Leadership and management
Statement of purposeCompliant
StaffingCompliant
Training and staff developmentLow risk · fix by 22 February 2025Mostly
InsuranceCompliant
Governance and managementModerate risk · fix by 22 April 2025Not compliant
Notification of incidentsCompliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
Managing behaviour that is challengingCompliant
ProtectionModerate risk · fix by 31 March 2025Not compliant
Residents' rightsCompliant
Food and nutritionCompliant
Information for residentsCompliant
Medicines and pharmaceutical servicesLow risk · fix by 26 May 2025Mostly
Read the full HIQA report (PDF)
10 July 2024
Unannounced inspection · published Oct 2024
14 compliant1 mostly1 not compliant
ShowHide
Leadership and management
Persons in chargeCompliant
StaffingCompliant
Training and staff developmentCompliant
RecordsCompliant
Governance and managementCompliant
Notification of incidentsModerate risk · fix by 12 July 2024Not compliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
ProtectionCompliant
Residents' rightsCompliant
Communication difficultiesCompliant
VisitsCompliant
Personal possessionsCompliant
PremisesCompliant
Infection controlLow risk · fix by 30 September 2024Mostly
Fire precautionsCompliant
Read the full HIQA report (PDF)

Fair Deal price

This is the most the home can charge a week for residents on the Fair Deal scheme. Under Fair Deal you pay up to 80% of your income and 7.5% of the value of your assets a year, and the State pays the rest. Homes may charge extra for things like activities, hairdressing or newspapers, so ask about these when you call.

List	Published	Weekly price
HSE public homes	1 September 2026	€2,239

Registration conditions

Read the conditions HIQA attached to this registration

Condition 1: Subject to any prohibitions or restrictions contained in any other condition(s), the designated centre shall be operated at all times in accordance with the Statement of Purpose within the footprint of the designated centre on the floor plan received on[16/11/2023]. The registered provider shall only provide for the specific care and support needs, and services, within the facilities as set out the Statement of Purpose, as agreed with the Chief Inspector at the time of registration. Any changes to the specific care and support needs and services provided must be agreed in advance with the Chief Inspector. Condition 2: Only persons aged 18 years or older shall be accommodated at the designated centre at any time. Condition 3: The maximum number of persons that may be accommodated at the designated centre is 60.

Other homes nearby

Worth phoning too if this home has no bed available.

Aras Mhic Shuibhne
Private
Laghy, Co. Donegal· 12 km away
Fair Deal weekly price
€1,270 / week
Inspection score
100
Beds
48 beds
Phone
074 973 4810
Harbour Lights Nursing Home
Private
Bruckless, Co. Donegal· 22 km away
Fair Deal weekly price
€1,275 / week
Inspection score
81
Beds
56 beds
Phone
074 973 2020
Arus Breffni Nursing Unit
Public (HSE)
Manorhamilton, Co. Leitrim· 22 km away
Fair Deal weekly price
€1,749 / week
Inspection score
96
Beds
25 beds
Phone
071 982 0446
Killybegs Community Hospital
Public (HSE)
Killybegs, Co. Donegal· 22 km away
Fair Deal weekly price
€1,855 / week
Inspection score
81
Beds
33 beds
Phone
074 973 2044
Sligo Nursing Home
Private
Sligo, Co. Sligo· 31 km away
Fair Deal weekly price
€1,276 / week
Inspection score
83
Beds
62 beds
Phone
071 914 7955
St. John's Community Hospital
Public (HSE)
Sligo, Co. Sligo· 31 km away
Fair Deal weekly price
€1,964 / week
Inspection score
88
Beds
101 beds
Phone
071 911 6401

Inspection score

91/ 100

Strong inspection record

Improving

Ranked 4 of 21 scored homes in Co. Donegal · 3 of 5 within 25 km

Leadership and management86

Quality and safety of care95

What went into the score

11 February 2026 · counts 50%8 of 9 compliant · 96
21 February 2025 · counts 30%2 not compliant · 10 of 14 compliant · 82
10 July 2024 · counts 20%1 not compliant · 14 of 16 compliant · 92

Fair Deal price is 76% above the Co. Donegal median of €1,275 a week.

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Long-term care
Dementia care
Palliative care
Mental health

What inspectors liked

Residents feel safe and well cared for with respectful and kind staff.
The home is clean, bright, and well-maintained with en-suite single and twin rooms.
There is a strong management team with clear accountability and good communication.
Staff are trained in safeguarding and provide person-centred care respecting residents' rights.
A good range of activities and social opportunities are available, including outings and live music sessions.

What needed to improve

The complaints process is not fully compliant; complainants are not always informed in writing about the outcome of their complaints.

What residents said

“it's a great place, I have nothing to complain about”
“I am as happy as the day is long, I want for nothing”
“if I was at home I would be on my own, I feel much safer here”
“I can do my own thing, staff are respectful”
“life is good, really and truly”

Staffing: There is at least one registered nurse on duty at all times supported by care assistants. Staffing levels and skill mix are appropriate to meet residents' needs and ensure their safety. Staff receive relevant training and supervision.
Activities: There is a schedule of daily activities including knitting, exercises, and live music sessions streamed to communal areas and bedrooms. Residents are supported to participate as much as they wish and encouraged to go on outings with family and friends.
Food: Residents have a choice of meals from a daily updated menu. Snacks and refreshments are available throughout the day. Meals can be taken in dining rooms or in residents' bedrooms with appropriate assistance provided.
Dementia: Has a dedicated dementia unit. There is an 8-bed dementia-specific unit called Haven Unit designed to meet the needs of residents with dementia. On the day of inspection, it was empty. Residents with dementia have person-centred care plans and staff are trained to support responsive behaviours.

Summarised by AI from the HIQA report of 11 February 2026. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

11 February 2026
Unannounced inspection · published May 2026
8 compliant1 mostly
ShowHide
Leadership and management
StaffingCompliant
Training and staff developmentCompliant
Governance and managementCompliant
Complaints procedureLow risk · fix by 31 March 2026Mostly
Quality and safety of care
Individual assessment and care planCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
PremisesCompliant
Read the full HIQA report (PDF)
21 February 2025
Unannounced inspection · published Jul 2025
10 compliant2 mostly2 not compliant
ShowHide
Leadership and management
Statement of purposeCompliant
StaffingCompliant
Training and staff developmentLow risk · fix by 22 February 2025Mostly
InsuranceCompliant
Governance and managementModerate risk · fix by 22 April 2025Not compliant
Notification of incidentsCompliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
Managing behaviour that is challengingCompliant
ProtectionModerate risk · fix by 31 March 2025Not compliant
Residents' rightsCompliant
Food and nutritionCompliant
Information for residentsCompliant
Medicines and pharmaceutical servicesLow risk · fix by 26 May 2025Mostly
Read the full HIQA report (PDF)
10 July 2024
Unannounced inspection · published Oct 2024
14 compliant1 mostly1 not compliant
ShowHide
Leadership and management
Persons in chargeCompliant
StaffingCompliant
Training and staff developmentCompliant
RecordsCompliant
Governance and managementCompliant
Notification of incidentsModerate risk · fix by 12 July 2024Not compliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
ProtectionCompliant
Residents' rightsCompliant
Communication difficultiesCompliant
VisitsCompliant
Personal possessionsCompliant
PremisesCompliant
Infection controlLow risk · fix by 30 September 2024Mostly
Fire precautionsCompliant
Read the full HIQA report (PDF)

Fair Deal price

List	Published	Weekly price
HSE public homes	1 September 2026	€2,239

Registration conditions

Read the conditions HIQA attached to this registration

Other homes nearby

Worth phoning too if this home has no bed available.

Aras Mhic Shuibhne

Private

Laghy, Co. Donegal· 12 km away

Fair Deal weekly price: €1,270 / week
Inspection score: 100
Beds: 48 beds
Phone: 074 973 4810

Harbour Lights Nursing Home

Private

Bruckless, Co. Donegal· 22 km away

Fair Deal weekly price: €1,275 / week
Inspection score: 81
Beds: 56 beds
Phone: 074 973 2020

Arus Breffni Nursing Unit

Public (HSE)

Manorhamilton, Co. Leitrim· 22 km away

Fair Deal weekly price: €1,749 / week
Inspection score: 96
Beds: 25 beds
Phone: 071 982 0446

Killybegs Community Hospital

Public (HSE)

Killybegs, Co. Donegal· 22 km away

Fair Deal weekly price: €1,855 / week
Inspection score: 81
Beds: 33 beds
Phone: 074 973 2044

Sligo Nursing Home

Private

Sligo, Co. Sligo· 31 km away

Fair Deal weekly price: €1,276 / week
Inspection score: 83
Beds: 62 beds
Phone: 071 914 7955

St. John's Community Hospital

Public (HSE)

Sligo, Co. Sligo· 31 km away

Fair Deal weekly price: €1,964 / week
Inspection score: 88
Beds: 101 beds
Phone: 071 911 6401