Carechoice Swords

Staffing

The centre had sufficient staff with an appropriate skill mix on duty each day, including ten registered nurses at night with a senior nurse supervisor. However, supervision arrangements need review to ensure staff deliver person-centred care and adhere to policies consistently.

Activities

Activities are scheduled daily and include chair-based exercises, arts and crafts, live music, bingo, and religious services. However, some residents feel activities are not well communicated or supported, and not all activities suit their interests or abilities.

Food

Food is freshly prepared on-site and nutritious, but many residents are unhappy with the quality, taste, portion sizes, temperature, variety, and mealtime service. Some report being served with damaged or unclean crockery and lack of choice, including vegetarian options.

Dementia

Has a dedicated dementia unit. The third floor is a dementia-friendly unit with sensory rooms and activities, but some residents were seen sitting for long periods without meaningful engagement. Some practices, like early nightwear changes, impacted residents' dignity.

Summarised by AI from the HIQA report of 8 September 2025. Check the report for the full picture.Source report (PDF)