Voluntary

Carrigoran House

Carrigoran, Newmarket-on-Fergus, V95 YX84

Call 061 368 100

Fair Deal weekly price

€1,304

HSE list #230, 4 September 2026

Registered beds

109

HIQA maximum occupancy

Registered until

23 September 2026

Current registration since 24 September 2023

Inspection score

72/ 100

Mostly compliant

Getting worse

Ranked 12 of 15 scored homes in Co. Clare · 14 of 18 within 25 km

Leadership and management58

Quality and safety of care87

What went into the score

20 October 2025 · counts 63%4 not compliant · 4 of 10 compliant · 57
14 November 2024 · counts 38%12 of 13 compliant · 97

Fair Deal price is 3% above the Co. Clare median of €1,270 a week.

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Carrigoran House is a large nursing home with 105 residents, divided into four units. Residents generally find staff caring and respectful, but many feel there are not enough staff on duty, leading to delays in assistance and some residents feeling unsafe or unsupervised. The home has issues with staff turnover, inconsistent care plans, and cleanliness in some sluice rooms. Management has not always responded promptly to residents' concerns, especially about staffing levels.

Long-term care

What inspectors liked

Residents described staff as kind, respectful and caring.
Residents felt safe living in the centre.
Residents had access to medical assessments and a range of health and social care professionals.
The centre promotes a restraint-free environment with minimal use of bed rails.
There are opportunities for residents to express feedback through meetings and individual conversations.

What needed to improve

Staffing levels are insufficient, causing delays in care and supervision gaps.
High staff turnover leads to some staff not knowing residents' individual needs.
Care plans are not always updated or based on thorough assessments.
Some sluice rooms and resident equipment were visibly unclean, risking infection.
Complaints about staffing and call bell response were not managed properly or acted upon in a timely manner.

What residents said

“There had been a deterioration in the service over the last short months”
“Staff did not always know their individual needs and wishes”
“Staff were very apologetic when delays occurred”
“I had to wait over an hour each night to return to bed”
“Residents were acutely aware that staff were under pressure and sometimes did not call for assistance”

Staffing: There is a high turnover of staff and frequent shortfalls in staffing levels, including a shortfall of two healthcare assistants on the inspection day. Staff are not always familiar with residents' specific care needs due to poor communication and supervision. The service relies on staff working additional hours, which is not sustainable.
Activities: Residents were observed engaged in a variety of group activities during the day, though some residents preferred to stay in their rooms. In one unit, residents in a communal room were unsupervised for long periods with no social interaction observed.
Food: Not specifically mentioned in the report.

Summarised by AI from the HIQA report of 20 October 2025. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

20 October 2025
Unannounced inspection · published Feb 2026
4 compliant2 mostly4 not compliant
ShowHide
Leadership and management
StaffingLow risk · fix by 20 January 2026Mostly
Training and staff developmentLow risk · fix by 30 December 2025Mostly
Governance and managementModerate risk · fix by 20 January 2026Not compliant
Notification of incidentsModerate risk · fix by 24 November 2025Not compliant
Complaints procedureModerate risk · fix by 20 January 2026Not compliant
Quality and safety of care
Individual assessment and care planModerate risk · fix by 20 January 2026Not compliant
Health careCompliant
ProtectionCompliant
VisitsCompliant
Temporary absence or discharge of residentsCompliant
Read the full HIQA report (PDF)
14 November 2024
Announced inspection · published Jan 2025
12 compliant1 mostly
ShowHide
Leadership and management
Written policies and proceduresCompliant
StaffingCompliant
Training and staff developmentCompliant
Governance and managementCompliant
Notification of incidentsCompliant
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 1 December 2024Mostly
Health careCompliant
ProtectionCompliant
Residents' rightsCompliant
VisitsCompliant
Infection controlCompliant
Fire precautionsCompliant
Read the full HIQA report (PDF)
31 January 2024
Unannounced restrictive practice thematic inspection · published Mar 2024
1 compliant
ShowHide
A focused inspection of restrictive practices, such as bedrails, locked doors and sensor alarms, judged against HIQA's National Standards rather than the regulations. It isn't counted in the score.
Thematic inspection
Restrictive practices (overall judgment against the National Standards)Compliant
Read the full HIQA report (PDF)

Fair Deal price

This is the most the home can charge a week for residents on the Fair Deal scheme. Under Fair Deal you pay up to 80% of your income and 7.5% of the value of your assets a year, and the State pays the rest. Homes may charge extra for things like activities, hairdressing or newspapers, so ask about these when you call.

List	Published	Weekly price
HSE Section 40 #230	4 September 2026	€1,304

Registration conditions

Read the conditions HIQA attached to this registration

Condition 1: Subject to any prohibitions or restrictions contained in any other condition(s), the designated centre shall be operated at all times in accordance with the Statement of Purpose within the footprint of the designated centre on the floor plan received 03/08/2023 excluding the description of a passageway between bedrooms 36 and 40 as a lounge. The registered provider shall only provide for the specific care and support needs, and services, within the facilities as set out the Statement of Purpose, as agreed with the Chief Inspector at the time of registration. Any changes to the specific care and support needs and services provided must be agreed in advance with the Chief Inspector. Condition 2: Only persons aged 18 years or older shall be accommodated at the designated centre at any time. Condition 3: The maximum number of persons that may be accommodated at the designated centre is: 109.

Other homes nearby

Worth phoning too if this home has no bed available.

Cratloe Nursing Home
Private
Cratloe, Co. Clare· 11 km away
Fair Deal weekly price
€1,265 / week
Inspection score
80
Beds
32 beds
Phone
061 357 142
Cahercalla Community Care
Voluntary
Ennis, Co. Clare· 11 km away
Fair Deal weekly price
€1,270 / week
Inspection score
80
Beds
112 beds
Phone
065 682 4388
Ennis Nursing Home
Private
Ennis, Co. Clare· 11 km away
Fair Deal weekly price
€1,224 / week
Inspection score
93
Beds
60 beds
Phone
065 682 4262
St. Joseph's Hospital
Public (HSE)
Ennis, Co. Clare· 12 km away
Fair Deal weekly price
€2,037 / week
Inspection score
91
Beds
76 beds
Phone
065 686 3836
Ennis Road Care Facility
Private
Ennis, Co. Clare· 16 km away
Fair Deal weekly price
€1,271 / week
Inspection score
53
Beds
84 beds
Phone
061 325 555
Abbot Close Care Centre
Private
Askeaton, Co. Limerick· 17 km away
Fair Deal weekly price
€1,284 / week
Inspection score
97
Beds
65 beds
Phone
061 601 888

Inspection score

72/ 100

Mostly compliant

Getting worse

Ranked 12 of 15 scored homes in Co. Clare · 14 of 18 within 25 km

Leadership and management58

Quality and safety of care87

What went into the score

20 October 2025 · counts 63%4 not compliant · 4 of 10 compliant · 57
14 November 2024 · counts 38%12 of 13 compliant · 97

Fair Deal price is 3% above the Co. Clare median of €1,270 a week.

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Long-term care

What inspectors liked

Residents described staff as kind, respectful and caring.
Residents felt safe living in the centre.
Residents had access to medical assessments and a range of health and social care professionals.
The centre promotes a restraint-free environment with minimal use of bed rails.
There are opportunities for residents to express feedback through meetings and individual conversations.

What needed to improve

Staffing levels are insufficient, causing delays in care and supervision gaps.
High staff turnover leads to some staff not knowing residents' individual needs.
Care plans are not always updated or based on thorough assessments.
Some sluice rooms and resident equipment were visibly unclean, risking infection.
Complaints about staffing and call bell response were not managed properly or acted upon in a timely manner.

What residents said

“There had been a deterioration in the service over the last short months”
“Staff did not always know their individual needs and wishes”
“Staff were very apologetic when delays occurred”
“I had to wait over an hour each night to return to bed”
“Residents were acutely aware that staff were under pressure and sometimes did not call for assistance”

Staffing: There is a high turnover of staff and frequent shortfalls in staffing levels, including a shortfall of two healthcare assistants on the inspection day. Staff are not always familiar with residents' specific care needs due to poor communication and supervision. The service relies on staff working additional hours, which is not sustainable.
Activities: Residents were observed engaged in a variety of group activities during the day, though some residents preferred to stay in their rooms. In one unit, residents in a communal room were unsupervised for long periods with no social interaction observed.
Food: Not specifically mentioned in the report.

Summarised by AI from the HIQA report of 20 October 2025. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

20 October 2025
Unannounced inspection · published Feb 2026
4 compliant2 mostly4 not compliant
ShowHide
Leadership and management
StaffingLow risk · fix by 20 January 2026Mostly
Training and staff developmentLow risk · fix by 30 December 2025Mostly
Governance and managementModerate risk · fix by 20 January 2026Not compliant
Notification of incidentsModerate risk · fix by 24 November 2025Not compliant
Complaints procedureModerate risk · fix by 20 January 2026Not compliant
Quality and safety of care
Individual assessment and care planModerate risk · fix by 20 January 2026Not compliant
Health careCompliant
ProtectionCompliant
VisitsCompliant
Temporary absence or discharge of residentsCompliant
Read the full HIQA report (PDF)
14 November 2024
Announced inspection · published Jan 2025
12 compliant1 mostly
ShowHide
Leadership and management
Written policies and proceduresCompliant
StaffingCompliant
Training and staff developmentCompliant
Governance and managementCompliant
Notification of incidentsCompliant
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 1 December 2024Mostly
Health careCompliant
ProtectionCompliant
Residents' rightsCompliant
VisitsCompliant
Infection controlCompliant
Fire precautionsCompliant
Read the full HIQA report (PDF)
31 January 2024
Unannounced restrictive practice thematic inspection · published Mar 2024
1 compliant
ShowHide
A focused inspection of restrictive practices, such as bedrails, locked doors and sensor alarms, judged against HIQA's National Standards rather than the regulations. It isn't counted in the score.
Thematic inspection
Restrictive practices (overall judgment against the National Standards)Compliant
Read the full HIQA report (PDF)

Fair Deal price

List	Published	Weekly price
HSE Section 40 #230	4 September 2026	€1,304

Registration conditions

Read the conditions HIQA attached to this registration

Other homes nearby

Worth phoning too if this home has no bed available.

Cratloe Nursing Home

Private

Cratloe, Co. Clare· 11 km away

Fair Deal weekly price: €1,265 / week
Inspection score: 80
Beds: 32 beds
Phone: 061 357 142

Cahercalla Community Care

Voluntary

Ennis, Co. Clare· 11 km away

Fair Deal weekly price: €1,270 / week
Inspection score: 80
Beds: 112 beds
Phone: 065 682 4388

Ennis Nursing Home

Private

Ennis, Co. Clare· 11 km away

Fair Deal weekly price: €1,224 / week
Inspection score: 93
Beds: 60 beds
Phone: 065 682 4262

St. Joseph's Hospital

Public (HSE)

Ennis, Co. Clare· 12 km away

Fair Deal weekly price: €2,037 / week
Inspection score: 91
Beds: 76 beds
Phone: 065 686 3836

Ennis Road Care Facility

Private

Ennis, Co. Clare· 16 km away

Fair Deal weekly price: €1,271 / week
Inspection score: 53
Beds: 84 beds
Phone: 061 325 555

Abbot Close Care Centre

Private

Askeaton, Co. Limerick· 17 km away

Fair Deal weekly price: €1,284 / week
Inspection score: 97
Beds: 65 beds
Phone: 061 601 888

Inspection score

What went into the score

What the latest inspection found

What inspectors liked

What needed to improve

What residents said

Inspection history

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Thematic inspection

Fair Deal price

Registration conditions

Other homes nearby

Inspection score

What went into the score

What the latest inspection found

What inspectors liked

What needed to improve

What residents said

Inspection history

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Thematic inspection

Fair Deal price

Registration conditions

Other homes nearby