Public (HSE)

Mount Alvernia Hospital

Newberry, Mallow, P51 XT95

Call 022 214 05

Fair Deal weekly price

Not published

This home isn't on the current HSE price lists

Registered beds

HIQA maximum occupancy

Registered until

29 June 2027

Current registration since 30 June 2024

Inspection score

71/ 100

Mostly compliant

Steady

Ranked 64 of 69 scored homes in Co. Cork · 15 of 15 within 25 km

Leadership and management65

Quality and safety of care73

What went into the score

16 April 2026 · counts 50%4 not compliant · 8 of 15 compliant · 69
6 November 2025 · counts 30%4 not compliant · 9 of 17 compliant · 72
21 May 2025 · counts 20%4 not compliant · 10 of 16 compliant · 73

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Mount Alvernia Hospital is an older building providing long-term care for 34 residents, including those with dementia. Residents generally felt well cared for and enjoyed social activities and good food. However, the building has some maintenance and safety issues, including fire safety concerns and a broken communal shower. Management systems need improvement to ensure consistent oversight and safety.

Long-term care
Dementia care
Mental health

What inspectors liked

Residents said staff were like extended family and felt well cared for and respected.
Good access to medical and allied health services like physiotherapy and dietitian.
A robust activity schedule including arts and crafts, outings, and daily rosary sessions.
Meals were appetising and residents praised the quality of food and new chef.
Staff were kind, respectful, and well known to residents, with ongoing training up to date.

What needed to improve

A communal shower room was broken and unusable, a repeat issue from previous inspections.
Fire safety measures were inadequate, including poor fire compartmentation, emergency lighting, and fire door maintenance.
Records with personal resident information were stored insecurely in an unlocked press accessible to all staff.
Governance and management systems lacked effective oversight, including unclear accountability and incomplete notifications to the Chief Inspector.
Some care plans were not up to date or consistent, risking incorrect care delivery.

What residents said

“staff were like extended family”
“I felt so well cared for and respected by staff and management”
“everything they make is delicious, no complaints at all”

Staffing: Staffing levels and skill mix were adequate for the 34 residents, with a full-time person in charge supported by assistant director of nursing, clinical nurse managers, nurses, healthcare assistants, and other staff. Staff were knowledgeable and kind.
Activities: A full activity schedule includes arts and crafts with volunteers, outings such as trips to Blarney Woollen Mills, daily rosary sessions, and opportunities for residents to socialize and go shopping with staff support.
Food: Meals were appetising and served in a sociable setting. Residents praised the quality of food and the new chef.
Dementia: Has a dedicated dementia unit. The Avondhu unit on the third floor provides focused care for residents with cognitive impairment or dementia and is secured by keypad access. Staff were trained in responsive behaviours and provided person-centred care respectfully.

Summarised by AI from the HIQA report of 16 April 2026. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

16 April 2026
Unannounced inspection · published Aug 2026
8 compliant3 mostly4 not compliant
ShowHide
Leadership and management
Written policies and proceduresLow risk · fix by 29 June 2026Mostly
StaffingCompliant
Training and staff developmentCompliant
Directory of residentsCompliant
RecordsModerate risk · fix by 29 June 2026Not compliant
Governance and managementModerate risk · fix by 29 June 2026Not compliant
Contract for the provision of servicesCompliant
Notification of incidentsLow risk · fix by 29 June 2026Mostly
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 29 June 2026Mostly
Health careCompliant
Managing behaviour that is challengingCompliant
Residents' rightsCompliant
PremisesModerate risk · fix by 12 December 2026Not compliant
Fire precautionsModerate risk · fix by 31 August 2026Not compliant
Read the full HIQA report (PDF)
6 November 2025
Unannounced inspection · published Jan 2026
9 compliant4 mostly4 not compliant
ShowHide
Leadership and management
StaffingCompliant
Training and staff developmentCompliant
RecordsLow risk · fix by 3 December 2025Mostly
Governance and managementModerate risk · fix by 4 December 2025Not compliant
Contract for the provision of servicesLow risk · fix by 3 December 2025Mostly
Notification of incidentsLow risk · fix by 3 December 2025Not compliant
Changes to information supplied for registration purposesModerate risk · fix by 31 January 2026Not compliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 3 December 2025Mostly
Health careCompliant
ProtectionCompliant
Residents' rightsCompliant
VisitsCompliant
Personal possessionsCompliant
PremisesModerate risk · fix by 3 December 2025Not compliant
Information for residentsCompliant
Temporary absence or discharge of residentsCompliant
Fire precautionsLow risk · fix by 3 December 2025Mostly
Read the full HIQA report (PDF)
21 May 2025
Unannounced inspection · published Aug 2025
10 compliant2 mostly4 not compliant
ShowHide
Leadership and management
StaffingCompliant
Training and staff developmentLow risk · fix by 7 August 2025Mostly
Governance and managementModerate risk · fix by 13 June 2025Not compliant
Notification of incidentsCompliant
Complaints procedureCompliant
Changes to information supplied for registration purposesModerate risk · fix by 30 June 2025Not compliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
PremisesModerate risk · fix by 13 June 2025Not compliant
Food and nutritionCompliant
Temporary absence or discharge of residentsLow risk · fix by 13 June 2025Mostly
Infection controlCompliant
Fire precautionsModerate risk · fix by 13 June 2025Not compliant
Read the full HIQA report (PDF)
1 August 2024
Unannounced restrictive practice thematic inspection · published Nov 2024
1 mostly
ShowHide
A focused inspection of restrictive practices, such as bedrails, locked doors and sensor alarms, judged against HIQA's National Standards rather than the regulations. It isn't counted in the score.
Thematic inspection
Restrictive practices (overall judgment against the National Standards)Mostly
Read the full HIQA report (PDF)
11 January 2024
Unannounced inspection · published Apr 2024
15 compliant7 mostly
ShowHide
Leadership and management
Statement of purposeLow risk · fix by 31 May 2024Mostly
Persons in chargeCompliant
StaffingCompliant
Training and staff developmentCompliant
RecordsCompliant
Governance and managementLow risk · fix by 31 May 2024Mostly
Notification of incidentsCompliant
Complaints procedureLow risk · fix by 29 February 2024Mostly
Application for registration or renewal of registrationCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 29 February 2024Mostly
Health careCompliant
Managing behaviour that is challengingCompliant
Residents' rightsLow risk · fix by 29 February 2024Mostly
Communication difficultiesCompliant
Personal possessionsCompliant
End of lifeCompliant
PremisesLow risk · fix by 30 June 2024Mostly
Food and nutritionCompliant
Information for residentsCompliant
Temporary absence or discharge of residentsCompliant
Infection controlLow risk · fix by 29 February 2024Mostly
Medicines and pharmaceutical servicesCompliant
Read the full HIQA report (PDF)
19 October 2023
Unannounced inspection · published Jan 2024
1 mostly
ShowHide
Quality and safety of care
Infection controlLow risk · fix by 31 December 2023Mostly
Read the full HIQA report (PDF)

Fair Deal price

This is the most the home can charge a week for residents on the Fair Deal scheme. Under Fair Deal you pay up to 80% of your income and 7.5% of the value of your assets a year, and the State pays the rest. Homes may charge extra for things like activities, hairdressing or newspapers, so ask about these when you call.

This home doesn't appear on the current HSE price lists. It may not take Fair Deal residents. Phone the home to ask.

Registration conditions

Read the conditions HIQA attached to this registration

Condition 1: Subject to any prohibitions or restrictions contained in any other condition(s), the designated centre shall be operated at all times in accordance with the Statement of Purpose within the footprint of the designated centre on the floor plan received on 27 March 2024. The registered provider shall only provide for the specific care and support needs, and services, within the facilities as set out the Statement of Purpose, as agreed with the Chief Inspector at the time of registration. Any changes to the specific care and support needs and services provided must be agreed in advance with the Chief Inspector. Condition 2: Only persons aged 18 years or older shall be accommodated at the designated centre at any time. Condition 3: The maximum number of persons that may be accommodated at the designated centre is: 40.

Other homes nearby

Worth phoning too if this home has no bed available.

Nazareth House Mallow
Private
Mallow, Co. Cork· 1.7 km away
Fair Deal weekly price
€1,486 / week
Inspection score
95
Beds
120 beds
Phone
022 215 61
Fairy Hill Nursing Home
Private
Mallow, Co. Cork· 2.5 km away
Fair Deal weekly price
€1,327 / week
Inspection score
83
Beds
22 beds
Phone
022 53 361
Bridhaven Nursing Home
Private
Mallow, Co. Cork· 3.7 km away
Fair Deal weekly price
€1,319 / week
Inspection score
77
Beds
182 beds
Phone
022 222 05
Padre Pio Care Centre
Private
Mallow, Co. Cork· 17 km away
Fair Deal weekly price
€1,285 / week
Inspection score
98
Beds
47 beds
Phone
022 656 00
Kanturk Community Hospital
Public (HSE)
Kanturk, Co. Cork· 17 km away
Fair Deal weekly price
€2,050 / week
Inspection score
79
Beds
31 beds
Phone
029 500 24
Windmill House Care Centre
Private
Mallow, Co. Cork· 17 km away
Fair Deal weekly price
€1,285 / week
Inspection score
92
Beds
40 beds
Phone
022 590 67

Inspection score

71/ 100

Mostly compliant

Steady

Ranked 64 of 69 scored homes in Co. Cork · 15 of 15 within 25 km

Leadership and management65

Quality and safety of care73

What went into the score

16 April 2026 · counts 50%4 not compliant · 8 of 15 compliant · 69
6 November 2025 · counts 30%4 not compliant · 9 of 17 compliant · 72
21 May 2025 · counts 20%4 not compliant · 10 of 16 compliant · 73

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Long-term care
Dementia care
Mental health

What inspectors liked

Residents said staff were like extended family and felt well cared for and respected.
Good access to medical and allied health services like physiotherapy and dietitian.
A robust activity schedule including arts and crafts, outings, and daily rosary sessions.
Meals were appetising and residents praised the quality of food and new chef.
Staff were kind, respectful, and well known to residents, with ongoing training up to date.

What needed to improve

A communal shower room was broken and unusable, a repeat issue from previous inspections.
Fire safety measures were inadequate, including poor fire compartmentation, emergency lighting, and fire door maintenance.
Records with personal resident information were stored insecurely in an unlocked press accessible to all staff.
Governance and management systems lacked effective oversight, including unclear accountability and incomplete notifications to the Chief Inspector.
Some care plans were not up to date or consistent, risking incorrect care delivery.

What residents said

“staff were like extended family”
“I felt so well cared for and respected by staff and management”
“everything they make is delicious, no complaints at all”

Staffing: Staffing levels and skill mix were adequate for the 34 residents, with a full-time person in charge supported by assistant director of nursing, clinical nurse managers, nurses, healthcare assistants, and other staff. Staff were knowledgeable and kind.
Activities: A full activity schedule includes arts and crafts with volunteers, outings such as trips to Blarney Woollen Mills, daily rosary sessions, and opportunities for residents to socialize and go shopping with staff support.
Food: Meals were appetising and served in a sociable setting. Residents praised the quality of food and the new chef.
Dementia: Has a dedicated dementia unit. The Avondhu unit on the third floor provides focused care for residents with cognitive impairment or dementia and is secured by keypad access. Staff were trained in responsive behaviours and provided person-centred care respectfully.

Summarised by AI from the HIQA report of 16 April 2026. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

16 April 2026
Unannounced inspection · published Aug 2026
8 compliant3 mostly4 not compliant
ShowHide
Leadership and management
Written policies and proceduresLow risk · fix by 29 June 2026Mostly
StaffingCompliant
Training and staff developmentCompliant
Directory of residentsCompliant
RecordsModerate risk · fix by 29 June 2026Not compliant
Governance and managementModerate risk · fix by 29 June 2026Not compliant
Contract for the provision of servicesCompliant
Notification of incidentsLow risk · fix by 29 June 2026Mostly
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 29 June 2026Mostly
Health careCompliant
Managing behaviour that is challengingCompliant
Residents' rightsCompliant
PremisesModerate risk · fix by 12 December 2026Not compliant
Fire precautionsModerate risk · fix by 31 August 2026Not compliant
Read the full HIQA report (PDF)
6 November 2025
Unannounced inspection · published Jan 2026
9 compliant4 mostly4 not compliant
ShowHide
Leadership and management
StaffingCompliant
Training and staff developmentCompliant
RecordsLow risk · fix by 3 December 2025Mostly
Governance and managementModerate risk · fix by 4 December 2025Not compliant
Contract for the provision of servicesLow risk · fix by 3 December 2025Mostly
Notification of incidentsLow risk · fix by 3 December 2025Not compliant
Changes to information supplied for registration purposesModerate risk · fix by 31 January 2026Not compliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 3 December 2025Mostly
Health careCompliant
ProtectionCompliant
Residents' rightsCompliant
VisitsCompliant
Personal possessionsCompliant
PremisesModerate risk · fix by 3 December 2025Not compliant
Information for residentsCompliant
Temporary absence or discharge of residentsCompliant
Fire precautionsLow risk · fix by 3 December 2025Mostly
Read the full HIQA report (PDF)
21 May 2025
Unannounced inspection · published Aug 2025
10 compliant2 mostly4 not compliant
ShowHide
Leadership and management
StaffingCompliant
Training and staff developmentLow risk · fix by 7 August 2025Mostly
Governance and managementModerate risk · fix by 13 June 2025Not compliant
Notification of incidentsCompliant
Complaints procedureCompliant
Changes to information supplied for registration purposesModerate risk · fix by 30 June 2025Not compliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
PremisesModerate risk · fix by 13 June 2025Not compliant
Food and nutritionCompliant
Temporary absence or discharge of residentsLow risk · fix by 13 June 2025Mostly
Infection controlCompliant
Fire precautionsModerate risk · fix by 13 June 2025Not compliant
Read the full HIQA report (PDF)
1 August 2024
Unannounced restrictive practice thematic inspection · published Nov 2024
1 mostly
ShowHide
A focused inspection of restrictive practices, such as bedrails, locked doors and sensor alarms, judged against HIQA's National Standards rather than the regulations. It isn't counted in the score.
Thematic inspection
Restrictive practices (overall judgment against the National Standards)Mostly
Read the full HIQA report (PDF)
11 January 2024
Unannounced inspection · published Apr 2024
15 compliant7 mostly
ShowHide
Leadership and management
Statement of purposeLow risk · fix by 31 May 2024Mostly
Persons in chargeCompliant
StaffingCompliant
Training and staff developmentCompliant
RecordsCompliant
Governance and managementLow risk · fix by 31 May 2024Mostly
Notification of incidentsCompliant
Complaints procedureLow risk · fix by 29 February 2024Mostly
Application for registration or renewal of registrationCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 29 February 2024Mostly
Health careCompliant
Managing behaviour that is challengingCompliant
Residents' rightsLow risk · fix by 29 February 2024Mostly
Communication difficultiesCompliant
Personal possessionsCompliant
End of lifeCompliant
PremisesLow risk · fix by 30 June 2024Mostly
Food and nutritionCompliant
Information for residentsCompliant
Temporary absence or discharge of residentsCompliant
Infection controlLow risk · fix by 29 February 2024Mostly
Medicines and pharmaceutical servicesCompliant
Read the full HIQA report (PDF)
19 October 2023
Unannounced inspection · published Jan 2024
1 mostly
ShowHide
Quality and safety of care
Infection controlLow risk · fix by 31 December 2023Mostly
Read the full HIQA report (PDF)

Fair Deal price

This home doesn't appear on the current HSE price lists. It may not take Fair Deal residents. Phone the home to ask.

Registration conditions

Read the conditions HIQA attached to this registration

Other homes nearby

Worth phoning too if this home has no bed available.

Nazareth House Mallow

Private

Mallow, Co. Cork· 1.7 km away

Fair Deal weekly price: €1,486 / week
Inspection score: 95
Beds: 120 beds
Phone: 022 215 61

Fairy Hill Nursing Home

Private

Mallow, Co. Cork· 2.5 km away

Fair Deal weekly price: €1,327 / week
Inspection score: 83
Beds: 22 beds
Phone: 022 53 361

Bridhaven Nursing Home

Private

Mallow, Co. Cork· 3.7 km away

Fair Deal weekly price: €1,319 / week
Inspection score: 77
Beds: 182 beds
Phone: 022 222 05

Padre Pio Care Centre

Private

Mallow, Co. Cork· 17 km away

Fair Deal weekly price: €1,285 / week
Inspection score: 98
Beds: 47 beds
Phone: 022 656 00

Kanturk Community Hospital

Public (HSE)

Kanturk, Co. Cork· 17 km away

Fair Deal weekly price: €2,050 / week
Inspection score: 79
Beds: 31 beds
Phone: 029 500 24

Windmill House Care Centre

Private

Mallow, Co. Cork· 17 km away

Fair Deal weekly price: €1,285 / week
Inspection score: 92
Beds: 40 beds
Phone: 022 590 67

Inspection score

What went into the score

What the latest inspection found

What inspectors liked

What needed to improve

What residents said

Inspection history

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Thematic inspection

Leadership and management

Quality and safety of care

Quality and safety of care

Fair Deal price

Registration conditions

Other homes nearby

Inspection score

What went into the score

What the latest inspection found

What inspectors liked

What needed to improve

What residents said

Inspection history

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Thematic inspection

Leadership and management

Quality and safety of care

Quality and safety of care

Fair Deal price

Registration conditions

Other homes nearby