Private

Willow Brooke Care Centre

College Road, Castleisland, V92 YR5F

Call 066 710 7040

Fair Deal weekly price

€1,265

HSE list #230, 4 September 2026

Registered beds

HIQA maximum occupancy

Registered until

4 December 2026

Current registration since 5 December 2023

Inspection score

94/ 100

Strong inspection record

Improving

Ranked 5 of 21 scored homes in Co. Kerry · 3 of 13 within 25 km

Leadership and management96

Quality and safety of care93

What went into the score

31 March 2026 · counts 50%17 of 17 compliant · 100
10 April 2025 · counts 30%7 of 11 compliant · 87
14 October 2024 · counts 20%12 of 17 compliant · 90

Fair Deal price is about the same as the Co. Kerry median of €1,275 a week.

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Willow Brooke Care Centre in Castleisland is a purpose-built nursing home with 73 residents, offering single and twin en-suite rooms. Residents and visitors praised the respectful, kind care and the bright, well-maintained environment. There are many activities available, including outings and social events, and residents have good access to healthcare and support services. The home is well managed with appropriate staffing and training, and residents feel safe and well cared for.

Long-term care
Respite
Convalescence
Dementia care
Intellectual disability
Mental health

What inspectors liked

Residents described the care as excellent and the home as lovely and well run.
All bedrooms have en-suite facilities and the centre is well maintained with homely decor.
There is a varied activity schedule with both group and one-to-one activities, including outings and community engagement.
Staff are well trained and supervised, with good communication and governance systems in place.
Residents and relatives reported good communication from staff and unrestricted visiting hours.

What needed to improve

Some minor wear and tear to bedroom walls and doors was noted, but a maintenance program is in place.

What residents said

“excellent”
“lovely bright home”
“a very well run place”
“staff were very good to me when I sought help”

Staffing: The number and skill mix of staff was appropriate for the 73 residents. Staff received ongoing training and were supervised daily by management. Management staff rotated duties on weekends to ensure oversight seven days a week.
Activities: Two activity coordinators provide a varied schedule including bingo, music therapy, arts and crafts, pamper days, and outings. Residents can choose to participate and have access to advocacy services.
Food: Meals are well presented with choice of main course and dessert. Residents praised the quality and variety. Assistance is provided in a respectful and unhurried manner, and special dietary needs are met.
Dementia: Has a dedicated dementia unit. The centre provides care for residents with dementia and intellectual disabilities. Dementia-friendly activities such as monthly coffee mornings are held, and residents with cognitive impairment appeared comfortable and content with staff support.

Summarised by AI from the HIQA report of 31 March 2026. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

31 March 2026
Unannounced inspection · published Jul 2026
17 compliant
ShowHide
Leadership and management
Persons in chargeCompliant
StaffingCompliant
Training and staff developmentCompliant
RecordsCompliant
Governance and managementCompliant
Notification of incidentsCompliant
Complaints procedureCompliant
Applications by registered providers for the variation or removal of conditions of registrationCompliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
PremisesCompliant
Food and nutritionCompliant
Fire precautionsCompliant
Medicines and pharmaceutical servicesCompliant
Read the full HIQA report (PDF)
10 April 2025
Unannounced inspection · published Jul 2025
7 compliant4 mostly
ShowHide
Leadership and management
StaffingCompliant
Governance and managementLow risk · fix by 31 May 2025Mostly
Notification of incidentsCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 31 May 2025Mostly
Health careLow risk · fix by 31 May 2025Mostly
Residents' rightsCompliant
VisitsCompliant
PremisesCompliant
Temporary absence or discharge of residentsLow risk · fix by 31 May 2025Mostly
Risk managementCompliant
Infection controlCompliant
Read the full HIQA report (PDF)
14 October 2024
Unannounced inspection · published Jan 2025
12 compliant5 mostly
ShowHide
Leadership and management
Written policies and proceduresCompliant
Persons in chargeCompliant
StaffingLow risk · fix by 4 December 2024Mostly
Training and staff developmentCompliant
Governance and managementCompliant
Contract for the provision of servicesCompliant
Notification of incidentsCompliant
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 31 December 2024Mostly
Health careCompliant
Managing behaviour that is challengingCompliant
Residents' rightsLow risk · fix by 31 December 2024Mostly
Personal possessionsCompliant
PremisesLow risk · fix by 31 December 2024Mostly
Food and nutritionCompliant
Temporary absence or discharge of residentsCompliant
Infection controlLow risk · fix by 31 May 2025Mostly
Read the full HIQA report (PDF)
17 January 2024
Unannounced inspection · published Mar 2024
13 compliant8 mostly1 not compliant
ShowHide
Leadership and management
Statement of purposeCompliant
StaffingLow risk · fix by 31 January 2024Mostly
Training and staff developmentCompliant
RecordsCompliant
InsuranceCompliant
Governance and managementLow risk · fix by 1 April 2024Mostly
Contract for the provision of servicesLow risk · fix by 1 April 2024Mostly
Notification of incidentsModerate risk · fix by 31 January 2024Not compliant
Complaints procedureLow risk · fix by 31 March 2024Mostly
Quality and safety of care
Individual assessment and care planLow risk · fix by 28 February 2024Mostly
Health careCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
Communication difficultiesCompliant
VisitsCompliant
End of lifeCompliant
PremisesLow risk · fix by 1 April 2024Mostly
Temporary absence or discharge of residentsLow risk · fix by 31 January 2024Mostly
Risk managementCompliant
Infection controlLow risk · fix by 1 May 2024Mostly
Fire precautionsCompliant
Read the full HIQA report (PDF)
26 July 2023
Unannounced inspection · published Nov 2023
13 compliant3 mostly8 not compliant
ShowHide
Leadership and management
Statement of purposeCompliant
Written policies and proceduresCompliant
Persons in chargeCompliant
StaffingCompliant
Training and staff developmentModerate risk · fix by 30 September 2023Not compliant
Directory of residentsCompliant
RecordsLow risk · fix by 30 October 2023Mostly
Governance and managementModerate risk · fix by 30 September 2023Not compliant
Contract for the provision of servicesModerate risk · fix by 31 October 2023Not compliant
Notification of incidentsCompliant
Application for registration or renewal of registrationCompliant
Quality and safety of care
Individual assessment and care planModerate risk · fix by 30 September 2023Not compliant
Health careModerate risk · fix by 30 September 2023Not compliant
Managing behaviour that is challengingModerate risk · fix by 30 September 2023Not compliant
ProtectionModerate risk · fix by 26 July 2023Not compliant
Residents' rightsModerate risk · fix by 31 October 2023Not compliant
VisitsCompliant
Personal possessionsCompliant
End of lifeCompliant
PremisesLow risk · fix by 30 September 2023Mostly
Food and nutritionCompliant
Information for residentsCompliant
Infection controlLow risk · fix by 31 August 2023Mostly
Medicines and pharmaceutical servicesCompliant
Read the full HIQA report (PDF)

Fair Deal price

This is the most the home can charge a week for residents on the Fair Deal scheme. Under Fair Deal you pay up to 80% of your income and 7.5% of the value of your assets a year, and the State pays the rest. Homes may charge extra for things like activities, hairdressing or newspapers, so ask about these when you call.

List	Published	Weekly price
HSE Section 40 #230	4 September 2026	€1,265

Registration conditions

Read the conditions HIQA attached to this registration

Condition 1: Subject to any prohibitions or restrictions contained in any other condition(s), the designated centre shall be operated at all times in accordance with the Statement of Purpose within the footprint of the designated centre on the floor plan received on 01/10/25. The registered provider shall only provide for the specific care and support needs, and services, within the facilities as set out the Statement of Purpose, as agreed with the Chief Inspector at the time of registration. Any changes to the specific care and support needs and services provided must be agreed in advance with the Chief Inspector. Condition 2: Only persons aged 18 years or older shall be accommodated at the designated centre at any time. Condition 3: The maximum number of persons that may be accommodated at the designated centre is: 73

Other homes nearby

Worth phoning too if this home has no bed available.

Our Lady of Lourdes Care Facility
Private
Killarney, Co. Kerry· 16 km away
Fair Deal weekly price
€1,257 / week
Inspection score
81
Beds
66 beds
Phone
064 664 3012
Tralee Community Nursing Unit
Public (HSE)
Tralee, Co. Kerry· 16 km away
Fair Deal weekly price
€1,545 / week
Inspection score
77
Beds
46 beds
Phone
066 719 9250
Whitethorn Lodge Care Home Tralee
Private
Tralee, Co. Kerry· 16 km away
Fair Deal weekly price
€1,200 / week
Inspection score
84
Beds
68 beds
Phone
066 711 9090
Our Lady of Fatima Home
Voluntary
Tralee, Co. Kerry· 17 km away
Fair Deal weekly price
€1,252 / week
Inspection score
82
Beds
68 beds
Phone
066 712 5900
Saint Louis Nursing Home
Private
Tralee, Co. Kerry· 17 km away
Fair Deal weekly price
€1,275 / week
Inspection score
66
Beds
25 beds
Phone
066 712 1891
Kilcara House Nursing Home
Private
Listowel, Co. Kerry· 19 km away
Fair Deal weekly price
€1,283 / week
Inspection score
72
Beds
29 beds
Phone
068 45 377

Inspection score

94/ 100

Strong inspection record

Improving

Ranked 5 of 21 scored homes in Co. Kerry · 3 of 13 within 25 km

Leadership and management96

Quality and safety of care93

What went into the score

31 March 2026 · counts 50%17 of 17 compliant · 100
10 April 2025 · counts 30%7 of 11 compliant · 87
14 October 2024 · counts 20%12 of 17 compliant · 90

Fair Deal price is about the same as the Co. Kerry median of €1,275 a week.

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Long-term care
Respite
Convalescence
Dementia care
Intellectual disability
Mental health

What inspectors liked

Residents described the care as excellent and the home as lovely and well run.
All bedrooms have en-suite facilities and the centre is well maintained with homely decor.
There is a varied activity schedule with both group and one-to-one activities, including outings and community engagement.
Staff are well trained and supervised, with good communication and governance systems in place.
Residents and relatives reported good communication from staff and unrestricted visiting hours.

What needed to improve

Some minor wear and tear to bedroom walls and doors was noted, but a maintenance program is in place.

What residents said

“excellent”
“lovely bright home”
“a very well run place”
“staff were very good to me when I sought help”

Staffing: The number and skill mix of staff was appropriate for the 73 residents. Staff received ongoing training and were supervised daily by management. Management staff rotated duties on weekends to ensure oversight seven days a week.
Activities: Two activity coordinators provide a varied schedule including bingo, music therapy, arts and crafts, pamper days, and outings. Residents can choose to participate and have access to advocacy services.
Food: Meals are well presented with choice of main course and dessert. Residents praised the quality and variety. Assistance is provided in a respectful and unhurried manner, and special dietary needs are met.
Dementia: Has a dedicated dementia unit. The centre provides care for residents with dementia and intellectual disabilities. Dementia-friendly activities such as monthly coffee mornings are held, and residents with cognitive impairment appeared comfortable and content with staff support.

Summarised by AI from the HIQA report of 31 March 2026. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

31 March 2026
Unannounced inspection · published Jul 2026
17 compliant
ShowHide
Leadership and management
Persons in chargeCompliant
StaffingCompliant
Training and staff developmentCompliant
RecordsCompliant
Governance and managementCompliant
Notification of incidentsCompliant
Complaints procedureCompliant
Applications by registered providers for the variation or removal of conditions of registrationCompliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
PremisesCompliant
Food and nutritionCompliant
Fire precautionsCompliant
Medicines and pharmaceutical servicesCompliant
Read the full HIQA report (PDF)
10 April 2025
Unannounced inspection · published Jul 2025
7 compliant4 mostly
ShowHide
Leadership and management
StaffingCompliant
Governance and managementLow risk · fix by 31 May 2025Mostly
Notification of incidentsCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 31 May 2025Mostly
Health careLow risk · fix by 31 May 2025Mostly
Residents' rightsCompliant
VisitsCompliant
PremisesCompliant
Temporary absence or discharge of residentsLow risk · fix by 31 May 2025Mostly
Risk managementCompliant
Infection controlCompliant
Read the full HIQA report (PDF)
14 October 2024
Unannounced inspection · published Jan 2025
12 compliant5 mostly
ShowHide
Leadership and management
Written policies and proceduresCompliant
Persons in chargeCompliant
StaffingLow risk · fix by 4 December 2024Mostly
Training and staff developmentCompliant
Governance and managementCompliant
Contract for the provision of servicesCompliant
Notification of incidentsCompliant
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 31 December 2024Mostly
Health careCompliant
Managing behaviour that is challengingCompliant
Residents' rightsLow risk · fix by 31 December 2024Mostly
Personal possessionsCompliant
PremisesLow risk · fix by 31 December 2024Mostly
Food and nutritionCompliant
Temporary absence or discharge of residentsCompliant
Infection controlLow risk · fix by 31 May 2025Mostly
Read the full HIQA report (PDF)
17 January 2024
Unannounced inspection · published Mar 2024
13 compliant8 mostly1 not compliant
ShowHide
Leadership and management
Statement of purposeCompliant
StaffingLow risk · fix by 31 January 2024Mostly
Training and staff developmentCompliant
RecordsCompliant
InsuranceCompliant
Governance and managementLow risk · fix by 1 April 2024Mostly
Contract for the provision of servicesLow risk · fix by 1 April 2024Mostly
Notification of incidentsModerate risk · fix by 31 January 2024Not compliant
Complaints procedureLow risk · fix by 31 March 2024Mostly
Quality and safety of care
Individual assessment and care planLow risk · fix by 28 February 2024Mostly
Health careCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
Communication difficultiesCompliant
VisitsCompliant
End of lifeCompliant
PremisesLow risk · fix by 1 April 2024Mostly
Temporary absence or discharge of residentsLow risk · fix by 31 January 2024Mostly
Risk managementCompliant
Infection controlLow risk · fix by 1 May 2024Mostly
Fire precautionsCompliant
Read the full HIQA report (PDF)
26 July 2023
Unannounced inspection · published Nov 2023
13 compliant3 mostly8 not compliant
ShowHide
Leadership and management
Statement of purposeCompliant
Written policies and proceduresCompliant
Persons in chargeCompliant
StaffingCompliant
Training and staff developmentModerate risk · fix by 30 September 2023Not compliant
Directory of residentsCompliant
RecordsLow risk · fix by 30 October 2023Mostly
Governance and managementModerate risk · fix by 30 September 2023Not compliant
Contract for the provision of servicesModerate risk · fix by 31 October 2023Not compliant
Notification of incidentsCompliant
Application for registration or renewal of registrationCompliant
Quality and safety of care
Individual assessment and care planModerate risk · fix by 30 September 2023Not compliant
Health careModerate risk · fix by 30 September 2023Not compliant
Managing behaviour that is challengingModerate risk · fix by 30 September 2023Not compliant
ProtectionModerate risk · fix by 26 July 2023Not compliant
Residents' rightsModerate risk · fix by 31 October 2023Not compliant
VisitsCompliant
Personal possessionsCompliant
End of lifeCompliant
PremisesLow risk · fix by 30 September 2023Mostly
Food and nutritionCompliant
Information for residentsCompliant
Infection controlLow risk · fix by 31 August 2023Mostly
Medicines and pharmaceutical servicesCompliant
Read the full HIQA report (PDF)

Fair Deal price

List	Published	Weekly price
HSE Section 40 #230	4 September 2026	€1,265

Registration conditions

Read the conditions HIQA attached to this registration

Other homes nearby

Worth phoning too if this home has no bed available.

Our Lady of Lourdes Care Facility

Private

Killarney, Co. Kerry· 16 km away

Fair Deal weekly price: €1,257 / week
Inspection score: 81
Beds: 66 beds
Phone: 064 664 3012

Tralee Community Nursing Unit

Public (HSE)

Tralee, Co. Kerry· 16 km away

Fair Deal weekly price: €1,545 / week
Inspection score: 77
Beds: 46 beds
Phone: 066 719 9250

Whitethorn Lodge Care Home Tralee

Private

Tralee, Co. Kerry· 16 km away

Fair Deal weekly price: €1,200 / week
Inspection score: 84
Beds: 68 beds
Phone: 066 711 9090

Our Lady of Fatima Home

Voluntary

Tralee, Co. Kerry· 17 km away

Fair Deal weekly price: €1,252 / week
Inspection score: 82
Beds: 68 beds
Phone: 066 712 5900

Saint Louis Nursing Home

Private

Tralee, Co. Kerry· 17 km away

Fair Deal weekly price: €1,275 / week
Inspection score: 66
Beds: 25 beds
Phone: 066 712 1891

Kilcara House Nursing Home

Private

Listowel, Co. Kerry· 19 km away

Fair Deal weekly price: €1,283 / week
Inspection score: 72
Beds: 29 beds
Phone: 068 45 377